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A guest asks at 23:40 if you're free this weekend. The agent already replied.

In hospitality the decision is made at night, on a phone, across several places at once. The agent knows what's free, what it costs on those dates, closes the booking with a deposit — and keeps looking after the guest until they leave.

  • WhatsApp 24/7
  • Connected to your booking calendar
  • Answers in Hebrew, English, Arabic and Russian

Today vs. tomorrow

What's really happening in your inbox

  • Availability questions at night

    Today

    Most enquiries arrive after 21:00 and you answer in the morning — after they booked elsewhere.

    With Zapidly

    An instant answer with real availability and pricing, at any hour.

  • Booking every stay by hand

    Today

    Back and forth on dates, price, deposit and receipt.

    With Zapidly

    The agent closes the whole flow in chat, including payment link and confirmation.

  • A guest mid-stay

    Today

    "How do I turn on the jacuzzi?" at two in the morning.

    With Zapidly

    An instant answer from your own instructions, and anything unusual comes to you.

The agent at work

Two jobs. One agent.

The same agent sells to a new customer and serves an existing one — same knowledge, same systems, same tone. Pick a side and watch a real conversation.

From an availability question to a paid booking

The agent is connected to your booking calendar, so it never promises a date that's taken — and never loses a guest who wanted to book right now.

What the agent actually does

  • Answers availability, seasonal pricing and minimum-night rules
  • Recommends the right unit for the party size and needs
  • Closes the booking, sends a deposit link and a confirmation
  • Upsells breakfast, spa treatments and late check-out

A booking closed in the middle of the night

Sample conversation
A

Arava Cabins

online

Sample conversation

Integrations

Connects to what you already run

  • Booking calendar / channel manager
  • Booking.com and Airbnb
  • Payments and deposits
  • Smart locks and access codes
  • Check-in forms
  • Zapidly CRM

Human in the loop

And when you step in

The agent knows what it shouldn't close on its own. In those cases it stops, summarizes the conversation and hands it to you in the CRM — so you walk in mid-chat with the full context.

  • An on-site fault or an urgent guest request
  • A cancellation, refund or unusual change
  • A group, event or whole-property booking
See the Zapidly CRM

FAQ

Common questions — Vacation rentals & hospitality

  • Yes. We connect it to your booking calendar or channel manager, so the price and availability it quotes are real — and dates are held briefly during payment to prevent double bookings.

  • The agent detects the guest's language and answers in it — Hebrew, English, Arabic, Russian and French — in the same tone and with the same instructions.

  • The agent logs the fault, reassures the guest and gives first-line guidance from your instructions, then alerts you according to the urgency levels you set — so you only wake up for what matters.

Free consultation

Let's build your agent

Tell us a bit about your business and we'll get back to you for a call. We'll come with a focused plan: what the agent will do, which systems it connects to, and how it moves your sales.

What you'll get

  • A map of your lead and support flows
  • A live demo of an agent in your industry
  • A setup plan and tailored proposal — no commitment
Which channels?

Your details are used only to schedule the call and are never shared with third parties.

Prefer to pick a time yourself?

Your next lead is already typing.

Answer them in seconds — in your business's voice.

Book a free consult